LEGAL REFERENCE

y19s par aapki privacy hamari paehli zaroorat hai

Jab aap y19s par account kholte ho, aapka naam, JazzCash ya Easypaisa account, aur gaming history hamara zimmedari ban jati hai. Yeh privacy policy batata hai ke hum...

Data encryption sab deposits parJazzCash, Easypaisa, SadaPay aur Raast sirf aapke naam seKoi bhi marketing call ya SMS bina aapki izazat ke nahi

Lobby dekho Read FAQ

Hamara privacy framework Pakistan mein supported ilaqon ke liye

y19s aapka personal data sirf us muqsad ke liye collect karta hai jo aap se pouchha gaya hai—account verification, payout processing, aur fraud prevention. Jab aap JazzCash ya Easypaisa se paise deposit karte ho, un payment provider logon ko sirf aapka transaction ID aur payout amount chahiye hota hai, pura SSN nahi. Agar aap apne account ko pause karna chahte ho ya

withdrawal stop karna chahte ho, hum ye settings aapke account mein directly dete hain. Encrypted servers mein aapka login history, game round IDs, aur winnings records base hote hain. Agar aap supported ilaqon se ho, aapko apni privacy settings dekhne ka haq hai; jab bhi chaho apna data download kar sakte ho ya account delete request kar sakte ho.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAL POOCHNE KE LIE

Agar privacy se juda kuch pouchna ho

Aapke data ya account security se related koi bhi sawal ke liye hum 24/7 available hain. Live chat, email ya phone—jo bhi...

HAMARA PRIVACY APPROACH

Ye signals hain jo show karte hain hum data ko seriously lete hain

y19s ne apne infrastructure mein encryption ka standard banaya hai jo banking level ka hai. JazzCash aur Easypaisa dono hi secure channels hain—hum unko kabhi bhi full account details nahi dete. Aapka...

Encryption Standard

SSL 256-bit encryption har page par. Aapka JazzCash ya Easypaisa reference number encrypted tunnel se transfer hota hai.

Payment Isolation

JazzCash aur Easypaisa providers ko hum sirf transaction ID dete hain—unhe aapka y19s balance ya game history nahi pata.

OTP Verification

Seher bar withdrawals aur sensitive account changes OTP confirm karte hain. Ek hi admin nahi kar sakta, do-step approval hota hai.

Third-Party Transparency

Government ya law enforcement ko agar aapka data chahiye, hum pehle aapko email karte hain aur hum kya share karenge ye batate hain.

Breach Protocol

Agar data compromise ho (jo hamne kabhi nahi hone diya), 24 ghante mein hum sab users ko notify karenge—email aur SMS dono.

Retention Limits

Account delete ke baad 7 saal tak sirf masked records, phir sab purge. Koi backup recovery nahi, koi sale nahi, koi analytics nahi.

Hamara policy vs sirf khayal mein policy

Bahut sare sites 'privacy policy' likh dete hain lekin implement nahi karte. Hum ye checklist use karte hain apne aap ko honest rakhne ke liye.

Data Sharing Explicit?	Hum likha hai: JazzCash aur Easypaisa ko sirf transaction ID. Koi bhi other vendor, app ya analytics firm ko full profile nahi. Ye documented hai aur changeable nahi.
User Control Available?	Haan. Cookies off kar sakte ho, third-party access revoke kar sakte ho, history download kar sakte ho, account delete request kar sakte ho. Ye buttons Settings mein hain.
Breach Response Ready?	Agar kisi ko aapka data chori ho to 24 ghante mein notification aayega aur remediation steps likhe honge. Legal team tayyar hai.
Retention Capped?	7 saal baad sab purged. Koi infinite archive nahi. Masked logs ka data rakhte hain sirf tax compliance ke liye, kuch aur nahi.
Third-Party Requests Logged?	Agar government ya court order aaye, hum maintain karte hain transparency log. Sab requests aur sab ya partial compliance documented.
Children's Data Protected?	Agar kisi ne account mein jhooth umar likhi hai aur hum detect kar lain, account immediately suspend aur data delete hota hai.
Marketing Consent Granular?	JazzCash offers ke liye haan, sports betting updates ke liye nahi—aap checkboxes independently control kar sakte ho. Default off hai.

Ye features y19s ke privacy-first design ko show karte hain

Jab aap y19s lobby mein aaते ho, pehle hi design choices aapki privacy protect kar rahi hoti hain. Aapke account tab pe sirf aap aur app...

Encrypted Chip Row

JazzCash, Easypaisa, SadaPay aur Raast buttons encrypted connection se linked hote hain. Hum unhe transaction ID bhejte hain, pura account number nahi.

Private Account Tab

Aapka account history, withdrawals, deposits—ye tab password se protected hai. Cafe mein ya public WiFi par bhi, ye data encrypted transfer hota hai.

No Tracking Pixels

y19s lobby par hum sirf essential analytics use karte hain—game load times, crash detection. Marketing tracking pixel nahi hote.

Auto-Logout Security

30 minutes inactivity ke baad aapka session automatically close hota hai. Mobile par yeh 15 minutes. Phir se login karna padta hai.

Device Fingerprinting Off

Hum aapka phone ka MAC address ya device ID store nahi karte. JazzCash ya Easypaisa se verification ke zaroori hote hain, sirf OTP se.

Withdrawal Confirmation Step

Paise nikaal ke 48 ghante mein aapko confirm karna padta hai jo bank account mein aaye hain. Agar aapne initiate nahi kiya, immediately block karega.

Jo sawaal hamesha aate hain

Nahi. Hum unhe sirf yeh batate hain: Aapka transaction ID, amount, aur confirmation. Aapka y19s balance, game history, ya pichle deposits unhe nahi dikhayi dete. Har provider ka encrypted portal alag hai aur hum unse direct connect nahi karte.

Account delete request karte ho to hum immediately sab personal data purge karte hain—naam, phone, email. Tax records ke liye sirf masked transaction logs 7 saal rakhte hain. Koi bhi backup recovery option nahi. Ek baar delete, pehle se naya account bana sakte ho.

Haan, cookies use karte hain—login state, language preference, aur essential security tokens ke liye. Marketing cookies nahi hote. Settings mein Privacy tab se sab dekh sakta ho aur essential chhod ke baki disable kar sakta ho.

24 ghante mein hum affected users ko email aur SMS dono se notify karenge. Kya compromise hua, kaun se payment method affected tha, aur kaunse reset steps chahiye—sab likha hoga. Hum free credit monitoring bhi offer karte hain.

Account active rahne tak haan. Delete ke baad, 7 saal tak sirf masked logs—date aur amount visible, player name nahi. Public leaderboards mein aapka naam kabhi nahi aata aur leaderboard data delete hone se saath saath disappear ho jaata hai.

Nahi, kabhi nahi. Hum sirf payment providers aur fraud-prevention services ko limited data dete hain—aur unse contract mein likha hota hai ke woh data resell nahi kar sakte. Google Analytics ya Facebook Pixel use nahi karte marketing ke liye.

Nahi, same rules. Desktop par jo encrypted, app par bhi encrypted. JazzCash aur Easypaisa buttons both platforms par same secure portal khol dete hain. App bhi 15 minutes mein auto-logout karta hai aur device ID store nahi karta.